The employer will receive a SSA TNC when the:

1. Name, SS# or date of birth is incorrect in SSA records
2. Name change was not reported to SSA
3. Citizenship or immigration status was not updated with SSA
4. SS record contains another type of error

The employer will receive a DHS TNC when the:

1. Name, A# and/or I-94 number are incorrect in DHS records
2. Information was not updated in the employee’s DHS records
3. Citizenship or immigration status changed
4. Record contains another type of error
5. ID photograph differs from the photograph in DHS records

• The employer informs the employee and prints and reviews the TNC
• The employee chooses to “contest” or “not contest” the TNC
• Refer the employee to the appropriate agency if the TNC is contested
• The employee has 8 Federal Government workdays from the date of referral to visit or call the appropriate agency to resolve the discrepancy.
• Employee continues to work while the case is being resolved
• Once resolved, they should inform the employer
• With both a SSA TNC and a DHS TNC, a response is electronically sent to the employer through the system.  The employer should check E-Verify periodically for the response

TNC Case Resolution

• The employer will receive one of three results:

Employment Authorized |  Final Non-confirmation  |  Review/Update Employee Data then Resubmit