If CBP issued an electronic Form I-94 to one of your employees upon their admission to the United States at an airport or seaport, they should be able to access it from the CBP website at http://cbp.gov/xp/cgov/travel/id_visa/i-94_instructions/.

If they are unable to access their I-94 information from the CBP website, they should call or go to a CBP deferred inspection location to correct the problem. For more information about Deferred Inspection Sites refer to the link. In the alternative, they may file Form I-102 with USCIS and request their Form I-94; however, there is a filing fee and this process may take weeks.

Also remember, that the name as it exactly appears on the passport should be entered into the system. We find that many problems retrieving the I-94 are due to incorrect name entries.